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Legal

Refund Policy

Last updated: January 1, 2025 Effective: January 1, 2025

Our Commitment

OwnitApps tools are built to work. If a tool does not function as described for your browser and operating system, we want to make it right.

Standard Refund Window

We offer a 7-day refund period from the date of purchase for the following reasons:

  • The tool does not open or function at all in a supported browser
  • The tool is missing a feature explicitly listed on the product page at time of purchase
  • The tool is materially different from its description

To request a refund within the 7-day window, email support@ownitapps.com with your order number and a description of the issue.

What We Consider

Because our tools are digital files delivered immediately on purchase, we evaluate refund requests carefully. Refunds are more likely to be approved when:

  • The issue is reproducible and reported within the refund window
  • You have not received multiple refunds for OwnitApps products
  • The request relates to functionality, not a change of mind or preference

Supported Browsers

OwnitApps tools are tested on current versions of Chrome, Firefox, Edge, and Safari. If you are using an unsupported or significantly outdated browser, we may not be able to issue a refund for compatibility issues. We will always try to help you get the tool working first.

Discretionary Refunds

Outside the 7-day window, refunds are handled on a case-by-case basis. We are a small operation and we approach every request with good faith. If something went wrong, tell us — we will do our best.

How Refunds Are Processed

Refunds are issued to the original payment method through Gumroad, our payment processor. Processing time is typically 5–10 business days depending on your card issuer.

Contact

For refund requests or questions:

Email: support@ownitapps.com Subject line format: Refund Request — [Order Number] — [Tool Name]

We respond to all refund requests within 2 business days.